Terms of service

Terms of Service

Overview

Welcome to Xtra. Throughout the site, the terms “we,” “us,” and “our” refer to Xtra. By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase our products.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose.

Products & Availability

We make every effort to display our products, colors, images, descriptions, and pricing as accurately as possible. However, colors and product appearance may vary depending on your device or screen settings.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, contain incorrect information, or involve pricing or inventory errors.

If we make a change to or cancel an order after payment has been submitted, we will make reasonable efforts to notify you using the contact information provided with your order.

Customers are responsible for providing accurate billing, shipping, and contact information.

Pricing & Payments

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without notice. You agree to provide current, complete, and accurate payment and account information for all purchases.

Shipping

Shipping and delivery estimates are provided as a convenience and are not guaranteed. Xtra is not responsible for delays caused by shipping carriers, weather conditions, incorrect addresses, or circumstances outside of our reasonable control.

Customers are responsible for reviewing their shipping information before completing an order.

Returns, Exchanges & Store Credit

All sales are final. We do not offer refunds.

Eligible returns may qualify for store credit or an exchange for the exact item, subject to availability and the requirements stated in our Return & Exchange Policy.

Sale, promotional, and discounted items may be considered final sale and may not qualify for returns, exchanges, or store credit.

Please review our Return & Exchange Policy before completing your purchase.

Intellectual Property

All content on the Xtra website, including logos, branding, graphics, photographs, product designs, text, and other original content, is owned by or licensed to Xtra unless otherwise stated.

Content may not be copied, reproduced, distributed, sold, or used for commercial purposes without our written permission.

Prohibited Uses

You may not use our website to engage in unlawful activity, attempt to interfere with the website’s security or operation, submit false or misleading information, distribute malicious software, or violate the intellectual property rights of Xtra or any third party.

Third-Party Services

Certain services, payment processors, applications, or links available through our website may be provided by third parties. Your use of those services may also be subject to the third party’s own terms and policies.

Limitation of Liability

To the fullest extent permitted by applicable law, Xtra will not be liable for indirect, incidental, special, or consequential damages resulting from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited.

Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time. Changes will become effective when posted on our website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

Questions regarding these Terms of Service may be submitted through the contact information provided on our website.

By using this website or completing a purchase from Xtra, you acknowledge that you have read and agreed to these Terms of Service.